Privacy Policy

Last Updated: January 28, 2026

1. Introduction

De Energy Hub ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website deenergyhub.ie.

2. Information We Collect

2.1 Information You Provide

• Contact information (name, email address) when you join our waitlist or contact us
• Survey responses when you participate in our customer surveys
• Calculator inputs (for computation purposes only, not stored)

2.2 Automatically Collected Information

• Usage data and analytics via Google Analytics
• Browser type, device information, and IP address
• Pages visited and time spent on our website

3. How We Use Your Information

We use your information to:

• Provide and improve our services
• Send you updates about De Energy Hub (if you've opted in)
• Respond to your inquiries and support requests
• Analyze website usage to improve user experience
• Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. You can control cookie preferences through your browser settings.

5.1 Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Google Analytics to understand website usage
• Performance Cookies: To improve website performance

6. Third-Party Services

We use third-party services that may collect information:

• Google Analytics: For website analytics
• AWS/CloudFront: For website hosting and delivery

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Data portability
• Withdraw consent at any time

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date.

11. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

• Email: privacy@deenergyhub.ie
• Website: Contact Form

12. Data Controller

De Energy Hub is the data controller responsible for your personal data. We are based in Ireland and comply with Irish and EU data protection laws.